Overview
Anchor Group Services is hiring a Security Supervisor to support ongoing growth at The Marlands Shopping Centre, Southampton.

You’ll lead the site security team, ensuring high standards and excellent customer service. Duties include team oversight, patrols, and maintaining vigilance. A valid SIA Door Supervisor licence is required; a CCTV licence is preferred.

Duties include:

·         Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures

·         Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures

·         Assisting the Control Room and CCTV operation including all files and documentation to meet all data protection requirements of GDPR, reporting to the Regional Operations Manager and the Data Processor (Centre Manager).

·         Oversee all day-to-day Security and Cleaning operations ensuring effective key/equipment control.

·         Ensure cleaning schedules are being followed. Manager contractor work permit procedures.

·         Ensure all necessary health and safety inspections/patrols are completed to maintain compliance of site procedures. Reporting all incidents, accidents, damage and near missed to the management team (Client) immediately via verbal communication followed by a detailed investigation report.

·         Ensure all defects are reported.

·         Actively maintain a safe, helpful, and secure environment for staff, customers, visitors, and the Centre’s tenants.

·         Deal with customer queries and complaints quickly and efficiently and escalating when required to a senior manager in which it applies, reporting all cases

Benefits

·         Access to a range of nationally recognised courses to help further your career, via the Anchor Academy

·         Access to SIA and First Aid training at discounted rates, with financial support available

·         Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)

·         Stream - access to pay as you earn it

·         Cycle to Work Scheme Available

·         Full uniform provided

·         Free Employee Assistance Programme 24/7 including access to counselling

·         Hospital Saturday Fund

·         Reward and Recognition awards

If you would like to be considered for this position please apply via indeed https://uk.indeed.com/cmp/Anchor-Group-Services-Ltd/jobs