Services

The Marlands is a welcoming environment for all the family. Everything is provided to make your stay with us as pleasurable as possible.

Help Desk

If you require any advice please visit our Help Desk, located on the ground floor. Our Staff are on hand to guide you, provide you with information on upcoming events and retailer promotions, or help you with anything you need during your visit. 

Freshen up in comfort

We have a high standard of facilities that are always clean and cared for. These can all be found on the first floor.

Accessible Facilities

The accessible toilet is within easy reach on first floor and is controlled by Radar keys. (There are lifts to all floors) For added peace of mind there is an emergency alarm inside the toilet.

Please ask at the helpdesk for the disabled facilities to be unlocked.

Amazon Lockers

Amazon Lockers are self-service kiosks where customers can collect or return their Amazon parcels at a time that's convenient for them. The Amazon locker within the centre is called Harmony. This facility is only accessible during core centre hours listed below

Mon - Sat: 08:30 - 18:00

Sun:10:30 - 17:00

When you arrive to collect your parcel, enter your pickup code or scan the barcode using the barcode scanner.

All parcels delivered to an Amazon Locker must be picked up within three days. If you're not able to pickup your parcel within this timeframe, the parcel will be returned to us and you will receive a refund.

Only items dispatched by Amazon.co.uk are eligible for delivery to a pickup location. This includes Marketplace items that are Fulfilled by Amazon (usually items from Amazon Merchants or Warehouse Deals). All other items sold by third-party Sellers are dispatched directly from the Seller and aren't eligible for delivery to an Amazon Locker. Currently, Lockers can accept parcels up to 42cm x 35cm x 32cm in dimension, with a maximum weight of 4.5kg. If the combined size, weight or dimensions of your parcel exceeds the size restrictions, you'll need to select a different delivery address.

Amazon Lockers

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